Frequently asked questions
Answers to the questions clients and partners ask us most often.
General questions
Q01How quickly can Salesforce be in production?+
Our Starter Packs put a Salesforce module into production in a matter of weeks: Sales in 10 days, CPQ in 15 days, Agentforce in 10 days. Each pack is delivered separately, according to your priorities.
Q02Do you staff junior profiles on your projects?+
No. Our projects are delivered by senior consultants: a team of 15 holding more than 40 Salesforce certifications. We do not subcontract to junior profiles, and we never bill junior work at senior rates.
Q03Who are the Starter Packs for?+
Small and medium-sized businesses that want to adopt Salesforce without complexity or delay, one module at a time.
Q04What is the difference between Tailored and À la carte?+
Tailored: a CRM built around your objectives, processes and industry. À la carte: only the features and services that meet your needs, without committing to a complete solution.
Q05Which delivery methodology do you follow?+
Salesforce’s Adaptive Delivery Methodology, structured in seven phases from Plan to Warranty and adapted to your own project framework, with delivery in sprints and burn-up / burn-down tracking.
Q06What happens after go-live?+
The project closes with a warranty phase (phase 7). Ongoing support is then available through our token-based support packs.
Q07Where do you operate?+
We have delivered more than 50 projects for over 40 clients across Europe, in French and English.
Partners and TMA
Q08How do we get a profile for our team?+
Tell us the role, the start date and your context. We come back quickly with available senior profiles and their day rate.
Q09Do you bill junior profiles at senior rates in TMA?+
No. Each consultant is billed at the rate for their actual level, with senior expertise throughout.
Q10How does support work?+
Support is purchased in token packs: 40 tokens (€2,000 excl. tax), 80 tokens (€3,500) or 120 tokens (€4,500).
Q11How do we start working with Archellia?+
Write to hello@archellia.com or use the contact page. Describe your project and our team will respond promptly.
Let’s discuss your Salesforce project
Tell us about your context and objectives. We will come back to you with a clear next step.